Knowledge assessments can help employers identify where additional coaching or hands-on instruction may be needed. Results may point to areas where an employee needs:
Further explanation
Coaching
Retraining
Hands-on demonstration
Additional workplace observation
An assessment measures understanding of the instructional information. It does not demonstrate that an employee can physically perform a task — practical workplace competency still requires employer observation, hands-on instruction and workplace-specific evaluation.
See exactly what managers can see, and how the tests work →